Some of you have faced this issue when streaming video with
Amazon. Main reason behind this is Amazon works based on IP address.
When you
try to stream any video, Amazon will check for your Geographical location and
if you have payment card and billing address in your current location, this
error (5055) will be resolved.
If you have payment card and billing address correctly,
please try to clear data for video apps:
Clear Data for Video Apps:
Clearing application data can also help resolve intermittent
playback issues with apps you use to stream movies and TV shows on your Fire TV
device.
1.
Select Settings from the Fire TV menu.
2.
Select Applications > Manage Installed
Applications.
3.
Select the application you're having trouble
with.
4.
Select Force Stop, and then select Clear Data.
5.
When prompted to Delete App Data, select Clear
Data again.
6.
Restart your Fire TV device. Disconnect the
power cord, and then plug it back in.
Another Major reason for this error is, if you have
purchased device (FireTV or FireTV Stick) from Major market place such as US,
UK, IN, it will work only within the purchased regions. You can check this in
product description.
If you want device which will work outside of this
marketplace, Amazon has launched separate device which will work outside of
these regions. Please check this link.
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